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Communication channels for stakeholders
The communication status of various categories of stakeholders in recent years is as follows, and it is reported to the board once a year.
| stakeholders | Concerns | Communication channels and response methods |
2024 Implementation Status |
|---|---|---|---|
|
customers |
Product Quality and Service New technological capabilities Ø Price and Delivery Time Supply Chain Management |
Contact window: Email：service@chpt.com ØSales personnel customer visits(every month) ØCustomer Satisfaction Survey(Every year) ØMarket Research(irregular)
|
Average 4-5 business visits to customers per month Sustainable management self-assessment questionnaire averages 4 copies/year Average of 5 supplier environmental impact surveys per year Customer satisfaction survey once a year Participate in 4 large-scale domestic and international industry exhibitions per year. Hold 1 technical forum event per year |
|
Investors/Shareholders |
Operating conditions and financial performance Information Disclosure Transparency Dividend Distribution Corporate Governance |
Contact window: IRMiss Zeng TEL：03-4691234 Email：investor@chpt.com ØCorporate Governance Evaluation(every year) ØPublic Information Observation Station(Published in accordance with regulations) ØIssue annual report(every year) ØIssue financial reports(Published in accordance with regulations) ØShareholders' Meeting(Every year) ØContact information for spokesperson(irregular) ØCompany website "Investor Area"(irregular) ØInvestor Relations Contact Email(irregular) ØOperation Briefing(every season) ØDomestic and foreign investment institutions exchange meetings(irregular) |
4 financial reports per year, 1 annual report per year 1 corporate governance evaluation per year Hold one annual shareholders' meeting. Hold operational briefings 4 times a year A total of 41 major messages were released in accordance with regulations on the Public Information Observation Station. The company's website "Investor Area" at least once a month. 12 large seminars and face-to-face and telephone communication meetings with domestic and foreign investment institutions per year. |
|
media |
Information Disclosure Transparency Operating performance, current status of the company, and the interests of the semiconductor industry chain. |
Contact window: Ms. Cao, General Manager's Office TEL：03-4691234 Email：nc@chpt.com ØCompany website "News Center" information(irregular) ØContact information for spokesperson(irregular) |
ØDisclose the company's publicly available financial and operational information.30次/year ØHold a public financial and operational media briefing.7次/year ØUpdate the company's website "News Center" section33次/year ØUpdate media section group posts25次/year |
|
government agencies |
Compliance with regulations and policies Ø Compliance with laws and regulations promotion and activities Preventing environmental pollution and conserving energy resources Personnel safety and health |
Contact window: Environmental, Health and SafetyManager Zhang TEL：03-4691234 Email：service@chpt.com ØOfficial correspondence, important information(irregular) ØRegulatory Promotion Meeting(irregular) Øforum or seminar(irregular) ØOn-site inspection(irregular) ØTrack government agency information(irregular) Contact window: Manager Sun from the Factory Department TEL：03-4691234 Email：service@chpt.com ØAudit sampling(every month) ØWaste Disposal Contractor Assessment Audit(every year) ØEnergy Audit/Indicator Declaration(Every year) Øforum or seminar(irregular) ØRegulatory Promotion Meeting(irregular) |
ØHold the Occupational Safety and Health and Environmental Protection Committee meeting4次/year ØAverage government documents correspondence11-17件/month ØRegulatory Promotion Meeting Average1-2件/Season ØForum or seminar average1-2次/year ØOn-site verification average4-6件/year ØAverage wastewater inspection sampling4-5次/month ØWaste disposal contractor evaluation audit average15-20Home/year ØEnergy Audit/Indicator Declaration1件/year |
|
employees |
Employee salary, benefits, and rights Talent training and education. Ø Work Environment and Safety Employee communication channels Ø Comply with legal and regulatory requirements |
Contact window: Human ResourcesDepartmentManager Liu TEL：03-4691234 Email：hr@chpt.com ØPerformance Evaluation and Interview(Every year) ØLabor-Management Meeting(Every season) ØPersonnel Evaluation Meeting(every season) ØEmployee Welfare Committee(every season) ØEmployee health check(once every two years) ØEducation and Training(irregular) |
ØPerformance evaluation and interviews2次/year ØHold labor-management meetings4次/Year ØHold a personnel evaluation meeting4次/Year ØEmployee Welfare Committee Meeting4次/year ØHold the Occupational Safety and Health and Environmental Protection Committee4次/year ØConduct internal and external training for employees200-230堂/Season |
|
Suppliers/Contractors |
Supplier Management Occupational Safety and Health |
Contact window: Procurement Department Manager Wen TEL：03-4691234 Ø Communication of contractor safety agreement before construction (irregular) Supplier Questionnaire Survey (Annually) Face-to-face review meetings (conducted by product category) Purchasing personnel visits (irregular) Procurement Meeting (Irregular) Ø Audit sampling (irregular) |
Supplier policy promotion and survey once a year 1 supplier conference per year Purchasing personnel visit an average of 4-5 times per quarter. Contractor Conference once a year |
|
society |
ØESG performance |
Contact window: Ms. Tsao, General Manager's Office TEL：03-4691234 Email：nc@chpt.com Participate in activities related to ESG organizations (irregularly) Ø Reply to surveys and provide constructive feedback (irregularly) Spokesperson contact information (irregular) |
10-15 media communication meetings and ESG-related activities per quarter, 7 surveys per year. |